Autoinvoice Completing With Error " The ship-to customer identifier {SHIP_TO_PARTY_ID is invalid " (Doc ID 2462483.1)

Last updated on JULY 05, 2023

Applies to:

Symptoms

When attempting to run the Import AutoInvoice job
the following error occurs.

ERROR
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1 The ship-to customer identifier {SHIP_TO_PARTY_ID is invalid. (100000038642995)
2 The ship-to party site identifier {SHIP_TO_PARTY_SITE_ID is invalid. The party site either does not exist or is not associated to the ship-to party. (100000038725421)
3 The ship-to customer identifier {SHIP_TO_PARTY_ID is invalid. (100000038642995)
4 The ship-to party site identifier {SHIP_TO_PARTY_SITE_ID is invalid. The party site either does not exist or is not associated to the ship-to party. (100000038725421)

STEPS
-----------------------
The issue can be reproduced at will with the following steps:

1. Process the Sales Order from OM for the defined customer account
2. Go to From Tools > Scheduled Proccess >
3. Run the Import AutoInvoice job
4. Review the AutoInvoice Execution Report for completion and to review processed invoice

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot process the transaction and review the create invoice for business

Changes

Cause

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