My Oracle Support Banner

Autoinvoice Completing With Error " The ship-to customer identifier {SHIP_TO_PARTY_ID is invalid " (Doc ID 2462483.1)

Last updated on JANUARY 15, 2019

Applies to:

Oracle Fusion Receivables Cloud Service - Version 11.13.18.05.0 and later
Information in this document applies to any platform.

Symptoms

When attempting to run the Import AutoInvoice job
the following error occurs.

ERROR
-----------------------
1 The ship-to customer identifier {SHIP_TO_PARTY_ID is invalid. (100000038642995)
2 The ship-to party site identifier {SHIP_TO_PARTY_SITE_ID is invalid. The party site either does not exist or is not associated to the ship-to party. (100000038725421)
3 The ship-to customer identifier {SHIP_TO_PARTY_ID is invalid. (100000038642995)
4 The ship-to party site identifier {SHIP_TO_PARTY_SITE_ID is invalid. The party site either does not exist or is not associated to the ship-to party. (100000038725421)

STEPS
-----------------------
The issue can be reproduced at will with the following steps:

1. Process the Sales Order from OM for the defined customer account
2. Go to From Tools > Scheduled Proccess >
3. Run the Import AutoInvoice job
4. Review the AutoInvoice Execution Report for completion and to review processed invoice

 

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot process the transaction and review the create invoice for business

 

Changes

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Changes
Cause
Solution


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.