ERROR: When Configuring Identity Provider in Single Sign-On - Both Create and 'Upload from Metadata' Options Display Error Messages
(Doc ID 2463010.1)
Last updated on DECEMBER 23, 2022
Applies to:
Oracle Eloqua Marketing Cloud Service - Version 10 and laterInformation in this document applies to any platform.
Symptoms
When setting up Single Sign-On (SSO) with a SAML-compliant identity provider, error messages are prompted when configuring the identity provider.
- The Create button displays the error "One of the supplied certificates was not found."
- The Upload from Metadata button shows the message "There was an error uploading metadata to the server."
These two options are found under Settings > Users and Security : Single Sign-On > Identity Providers.
Cause
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In this Document
| Symptoms |
| Cause |
| Solution |
| Related Reading |
| References |