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Screen Refreshes When Trying To Search (Doc ID 2463171.1)

Last updated on FEBRUARY 03, 2019

Applies to:

Oracle Fusion Sales Cloud Service - Version 11.13.18.02.0 and later
Information in this document applies to any platform.

Goal

Every time the a certain user clicks on the lead search field or global search field, the window refreshes. As a result he cannot perform search in either of those fields.
The issue is the same on different computers and browsers. the customer tried on Chrome, Internet Explorer and Edge.
Even after reseting personalization for that user, the issue persists.
No changed has been made to that specific user recently.
 

Solution

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In this Document
Goal
Solution
References


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