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Create Template Fails With Error "Unable to create template from site 'sitename'. Its content assets cannot be exported." (Doc ID 2463355.1)

Last updated on APRIL 18, 2019

Applies to:

Content and Experience Cloud Classic - Version 18.3.5 and later
Content and Experience Cloud Service - Version 18.4.1 and later
Content and Experience Cloud - Version 18.4.1 and later
Information in this document applies to any platform.

Symptoms

When creating a new template from our site it fails with an error in the UI "Unable to create template from site 'ahbiportal'. Its content assets cannot be exported."

When non-published items are included the error does not occur.

Cause

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In this Document
Symptoms
Cause
Solution
References


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