PRC:SSP: Unable to Return or Correct Receipt Using My Receipts in SSP for Internally Requested Items (Transfer Order Receipts) (Doc ID 2463366.1)

Last updated on APRIL 18, 2022

Applies to:

Goal

When the user tried to return the items received through My Receipts, following error occurred:

Error:

"You cannot perform this action on one or more of the selected records."

The user has a central warehouse which issues goods for internal requests (IR) coming from branches.

When the branch user send an Internal Requisition through Self Service Procurement, it goes to warehouse and it gets processed.

Then, the requested goods will be shipped to the requested location. Upon receiving goods, the requester receives the items through My Receipts.

When requester tried to return the received item above error occurred.

Steps to reproduce the error:
1. Go to Self Service Procurement - My Receipts
2. Manage Receipts
3. Search Transfer Order Number
4. Select the Receipt Line
5. Click return/correct button in the Manage Receipts UI
6. Error:You cannot perform this action on one or more of the selected records, appears
 

Solution

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