In Financial Consolidation & Close Cloud Service (FCCS), An Error Appears when Attempting to Load Intercompany Reports: "An unknown error has occurred. Please investigate the logs."
(Doc ID 2463773.1)
Last updated on NOVEMBER 04, 2021
Applies to:Oracle Financial Consolidation and Close Cloud Service - Version 18.10.59 and later
Information in this document applies to any platform.
Clicked on the Reports card in FCCS and click the Intercompany Reports tab. Instead of the IC Reports page loading, you receive an error:
"An unknown error has occurred. Please investigate the logs."
Other users can access this page without issue.
Recently, you were able to view this page without incident.
You have been active in the FCCS session for some time, switching back and forth between various screens.
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