Error When Running Check Writer Or EFT Process: An application error occurred. An assertion failure was detected at location ReportUtils.callJavaClass5 / write_bank_account 1 (Doc ID 2464257.1)

Last updated on APRIL 13, 2019

Applies to:

Symptoms

On : 11.13.18.05.0 version, Global Payroll

When attempting to run Check Writer or EFT Process
the following error occurs:

ERROR
-----------------------
'An application error occurred. An assertion failure was detected at location ReportUtils.callJavaClass5'
'An application error occurred. An assertion failure was detected at location write_bank_account 1'

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1.Run successful Payroll run
2.Run successful Pre-payments
3.Run a successful Gross to Net
4.Run a successful Payroll Archive Process
5.Run the check writer process and got the stuck error.

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
 We are unable to generate files of either check or EFT payments.

Cause

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