Error When Running Check Writer Or EFT Process: An application error occurred. An assertion failure was detected at location ReportUtils.callJavaClass5 / write_bank_account 1
(Doc ID 2464257.1)
Last updated on AUGUST 24, 2020
Applies to:
Oracle Fusion Global Payroll Cloud Service - Version 11.13.18.05.0 and laterInformation in this document applies to any platform.
Symptoms
On : 11.13.18.05.0 version, Global Payroll
When attempting to run Check Writer or EFT Process
the following error occurs:
ERROR
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'An application error occurred. An assertion failure was detected at location ReportUtils.callJavaClass5'
'An application error occurred. An assertion failure was detected at location write_bank_account 1'
STEPS
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The issue can be reproduced at will with the following steps:
1.Run successful Payroll run
2.Run successful Pre-payments
3.Run a successful Gross to Net
4.Run a successful Payroll Archive Process
5.Run the check writer process and got the stuck error.
BUSINESS IMPACT
-----------------------
The issue has the following business impact:
We are unable to generate files of either check or EFT payments.
Cause
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In this Document
Symptoms |
Cause |
Solution |
References |