My Oracle Support Banner

Creating A New Quote Creates Two Objects In Salesforce Lightning Opportunity (Doc ID 2464375.1)

Last updated on APRIL 22, 2019

Applies to:

Oracle BigMachines CPQ Cloud Service - Version 18 C to 18 B Patch 2 [Release 18]
Information in this document applies to any platform.

Symptoms

After applying the below for fixing quote cloning in Lightning 18B, when creating a new quote it creates two objects in Salesforce opportunity: one blank quote and one quote with all details which were saved post creation. The quote should be cloned without affecting duplicates on new quote creation.

FROM 18A:

Steps to reproduce for cloning quote:

1. Log into SFDC
2. Open an opportunity
3. Select a quote
4. Click "Clone Quote" (in the drop-down list next to the "Mark As Active" button in the top-right side)
5. Click "Edit" to edit the newly created quote

Steps to reproduce for creating new quote:

1. Log into SFDC
2. Open an opportunity
3. Go to Products/Quotes
4. Click on New quote button

Changes

 Upgrading the environment from 18A to 18B.

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Changes
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.