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OIC - Unable To Connect EBS Instance (Doc ID 2466003.1)

Last updated on JANUARY 28, 2021

Applies to:

Oracle Integration - Version 17.4.1 to 17.4.1
Information in this document applies to any platform.

Symptoms

This knowledge article reflects updated product names. Oracle Integration Classic (OIC-C) was formerly known as Oracle Integration Cloud (OIC). Please see KM for the full list of recently renamed PaaS services.

On : OIC-C version 18.3.5.0.0 (180918.1047.15760)


While trying to establish a connection from OIC-C cloud integration agent to On Premise EBS instance via On premises Agent , it is unable to connect


Test Connectivity fails with the below error

Caused by: oracle.cloud.connectivity.services.ConnectivityServiceException: CASDK-0005: oracle.tip.tools.ide.adapters.cloud.api.plugin.CloudApplicationAdapterException: Verify if Event Manager service is deployed in Oracle E-Business Suite. For details, refer Setup chapter in Using the Oracle E-Business Suite Adapter guide.
at oracle.cloud.connectivity.services.DiscoveryServiceFactory$DiscoveryServiceInvocatonHandler.registerSubscription(DiscoveryServiceFactory.java:651)
at oracle.cloud.connectivity.services.DiscoveryServiceFactory$DiscoveryServiceInvocatonHandler.invoke(DiscoveryServiceFactory.java:281)
at com.sun.proxy.$Proxy1063.registerSubscription(Unknown Source)

Scenarios tested

OIC-C Agent configuration with Proxy authentication - Working

a) OIC-C Service instance to OIC-C Agent (On-premise) connectivity - Working

b) OIC-C Service instance to EBS Instance (On-premise) connectivity through OIC-C Agent (On-premise) - Working

 

OIC-C Agent configuration without Proxy authentication - Not Working

a) OIC-C Service instance to OIC-C Agent (On-premise) connectivity - Working

b) OIC-C Service instance to EBS Instance (On-premise) connectivity through OIC-C Agent (On-premise) - Not Working

 

If we try to update the InstallerProfile.cfg file to exclude the proxy details and start the agent, status shows agent started successfully but provides a message

"Unable to initialize credential storenull"

[oicdev@enaovmappidoc01 oicagent]$ nohup java -jar connectivityagent.jar &
[1] 1262
[oicdev@enaovmappidoc01 oicagent]$ nohup: ignoring input and appending output to `nohup.out'

[oicdev@enaovmappidoc01 oicagent]$
[oicdev@enaovmappidoc01 oicagent]$ tail -f nohup.out
Existing Agent installation found... Starting Agent for message processing.
Enter the authenticated proxy username : Unable to initialize credential storenull
Checking for already running instances of this agent. This might take up to 15 seconds ...
Initializing the credential store ...
Agent started successfully...Now available for new messages...

 

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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