Creating Lead Mapping Error: A connection to the server has failed.(status=unknown)
(Doc ID 2466906.1)
Last updated on OCTOBER 16, 2024
Applies to:
Oracle Fusion Sales Cloud Service - Version 11.13.18.05.0 and laterInformation in this document applies to any platform.
Symptoms
On : 11.13.18.05.0 version, Leads, Sales Campaigns
Importing lead data
Hello,
I have a problem, when I am uploading file to create file mappings I get error. Same error occurs when trying to upload file while creating import activity.
ERROR
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A connection to the server has failed.(status=unknown)
STEPS
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The issue can be reproduced at will with the following steps:
1. Go to Import objects
2. Select Lead
3. Create mapping
4. Upload mapping
5. Click Ok
6. Get error
BUSINESS IMPACT
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The issue has the following business impact:
Due to this issue, users cannot create file mappings
Cause
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In this Document
| Symptoms |
| Cause |
| Solution |
| References |