My Oracle Support Banner

The Employee Resource import ends in error: role_code and role_type_code combination should be valid. (Doc ID 2467025.1)

Last updated on NOVEMBER 25, 2019

Applies to:

Oracle Fusion Sales Cloud Service - Version 11.13.18.05.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.13.18.05.0 version, Accounts, Contacts, Households

The Employee Resource import ends in error.

ERROR
-----------------------
role_code and role_type_code combination should be valid

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Sign-on to application
2. Navigate to Setup and Maintenance > Manage File Import Activities
3. Click Actions > Create (or the Create icon)
4. Create an import for the Employee Resource object with the following mapping:
WorkerProfile BusinessUnit
WorkerProfile LegalEntity
WorkerProfile FirstName
WorkerProfile LastName
WorkerProfile EmailAddress
WorkerProfile PersonType
WorkerProfile StartDate
WorkerProfile ManagerEmailAddress
ResourceProfile RoleCode
ResourceProfile RoleTypeCode
WorkerProfile Username
WorkerProfile SendCredentialsEmail
5. The RoleCode, RoleTypeCode combination is IC_SALESREP, GNP_INCENTIVE_COMPENSATION

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot import the employee resource with the role code, role type combination.

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.