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Reversal Status Report Gives Remark "The Reversal Reason Code {RSN_CODE} Is Not Defined (Doc ID 2467490.1)

Last updated on DECEMBER 10, 2019

Applies to:

Oracle Fusion Receivables Cloud Service - Version 11.13.18.02.0 and later
Information in this document applies to any platform.

Symptoms

On Applications 11.13.18.02.0 :
When attempting to create fund acknowledgement for settlement batch, the following error occurs.

-- Error
"The reversal reason code {RSN_CODE} is not defined."


 -- Steps
The issue can be reproduced at will with the following steps.
1. Create an AR Transaction
2. Created Automatic Receipt
3. Created Remittance Batch
4. Created the settlement batch
5. Create fund acknowledgement for it. The file was loaded successfully in UCM & Reversal Status Report was triggered.
The job completed successfully, but the receipts were not reversed.

-- Business Impact
The issue has the following business impact:
Due to this issue, users cannot complete the fund acknowledgement process.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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