My Oracle Support Banner

OAC: Unable To Connect To SMTP Server From OAC. Getting Error "SMTP server test failed: There is an issue with your certificate . Please check this certificate is valid and try again." (Doc ID 2467560.1)

Last updated on FEBRUARY 17, 2019

Applies to:

Oracle Analytics Cloud - Classic - Version N/A and later
Information in this document applies to any platform.

Symptoms

While connecting to SMTP server from OAC, gets below error.  The steps to connect to SMTP server are mentioned in this documentation "https://docs.cloud.oracle.com/iaas/Content/Email/Tasks/configuresmtpconnection.htm"

SMTP server test failed: There is an issue with your certificate . Please check this certificate is valid and try again.

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.