Sales Tools: Troubleshooting Performance Issues with 'Sales Tools for Microsoft Outlook'
(Doc ID 2468040.1)
Last updated on DECEMBER 23, 2022
Applies to:
Oracle Eloqua Marketing Cloud Service - Version 10 and later Information in this document applies to any platform.
Goal
Some users are having performance issues when using the Sales Tools for Microsoft Outlook add-in - it may be causing slowdowns or making Outlook shut down. When the add-in is disabled or removed, Outlook works well.
What information do we need to provide for Support to be able to troubleshoot this issue?
Solution
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