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Search Person By Keyword Does Not Recognize Known As Name (Doc ID 2468061.1)

Last updated on NOVEMBER 01, 2021

Applies to:

Oracle Fusion Global Human Resources Cloud Service - Version 11.13.18.05.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.13.18.05.0 version, Global Human Resources

ACTUAL BEHAVIOR
---------------
Added "Known As" to the local and global full name format. Searching the Known As name in Directory returns the corresponding worker but does not work in Person Management.

EXPECTED BEHAVIOR
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When searching for a person using their Known As name in Person Management, that person should appear in the search results.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Add "Known As" to the local and global full name format
2. Run the "Manage Person Name Formats" and the "Send Personal Data for Multiple Users to LDAP" processes
3. Navigate to Person Management

4. Search for the person by entering their "Known As" name in either the Name or Keywords field
5. Verify no results are returned


Cause

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In this Document
Symptoms
Cause
Solution


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