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Object Workflow Email Not Getting Triggered For Employees (Doc ID 2468249.1)

Last updated on SEPTEMBER 09, 2020

Applies to:

Oracle Fusion Human Resources Help Desk Cloud Service - Version 11.13.18.05.0 and later
Information in this document applies to any platform.

Goal

When we create an SR as a HelpDesk Agent, we receive the email notifications successfully, but when we create SRs as Employees, the email notifications do not get triggered. Why is this?
 

Solution

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In this Document
Goal
Solution


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