Error: "Multiple Errors Occurred While Processing Your Request 'Unknown Error as Occurred. (PRM-000000000)" During Excel Bulk Users Import in Oracle Primavera Cloud (OPC) (Doc ID 2468798.1)

Last updated on SEPTEMBER 27, 2021

Applies to:

Symptoms

During bulk Company users import from Global Admin via Excel Import Template multiple errors occur during Actions, Import from Excel, for example:

• Multiple errors occurred while processing your request. (PRM-000000036)
• Row 3 in Company&Offices Sheet rejected: An unknown error has occurred. (PRM-000000000)
• Row 3 in Users Sheet rejected: You must create a company before you add users. (PRM-006111014)

STEPS

The issue can be reproduced at will with the following steps:

1. Global Admin
2. Companies
3. Actions >> Download Import Template
4. Open Import Template in Excel
5. Update Company&Offices and Users tabs.  Save
6. Next, Actions >> Import from Excel....
7. Error: "Company&Offices Sheet rejected..."
8. Error: "An unknown error has occurred. (PRM-000000000)

Changes

Cause

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