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Receive email notification when status of a Service Request is changed to In Progress (Doc ID 2469229.1)

Last updated on SEPTEMBER 09, 2020

Applies to:

Oracle Fusion Human Resources Help Desk Cloud Service - Version 11.13.18.05.0 and later
Information in this document applies to any platform.

Goal

Is there a way to send an auto response to the employee on each status change e.g. when an SR is changed to in progress, resolved, waiting, closed or reopened?
 

Solution

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In this Document
Goal
Solution
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