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Person Ineligible For This Compensation Object Because Of Eligibility Profile EE Salary. ERROR (BEN-990869) (Doc ID 2469243.1)

Last updated on NOVEMBER 05, 2018

Applies to:

Oracle Fusion Global Payroll Cloud Service - Version 11.13.18.05.0 and later
Oracle Fusion Benefits Cloud Service - Version 11.13.18.05.0 and later
Oracle Fusion Global Human Resources Cloud Service - Version 11.13.18.05.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.13.18.05.0 version, Manage Benefits

When attempting to run open enrollment life event,
the following error occurs.

ERROR
-----------------------
The person is ineligible for this compensation object because of the eligibility profile EE Sal $80,000 to $124,999 for compensation level. (BEN-990869)
If this person should be eligible, check the compensation object's eligibility profile configuration against the person's qualifications.


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Navigate to Benefits
2. Enrollments-search for the person
3. Process open enrollments

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot run open enrollment life event .

Cause

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In this Document
Symptoms
Cause
Solution
References


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