My Oracle Support Banner

Transactions Under One Transaction Type Is Not Following The Document Sequencing (Doc ID 2469319.1)

Last updated on MAY 18, 2020

Applies to:

Oracle Fusion Receivables Cloud Service - Version 11.13.18.05.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.13.18.05.0 version, Billing - Transactions

ACTUAL BEHAVIOR
---------------
Transactions under one transaction type is not following the document sequencing

Defined a document sequence for AR transactions. All the required setups have been done.
Assigned Document sequence category for few Transaction types under the above-mentioned document sequence.
Document sequence is working for all but one transaction type.

Transactions created under a transaction type are not following the document sequence and are having jumbled transaction numbers.

EXPECTED BEHAVIOR
-----------------------
The document number should be generated for the transaction type

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Create invoice
2. Complete invoice
3. Document number not generated

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue document numbers are not generated

Changes

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Changes
Cause
Solution


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.