My Oracle Support Banner

After A Split Of An Order Release, Quantities Of Items And Ship Units Are Not Updated (Doc ID 2469458.1)

Last updated on MAY 06, 2022

Applies to:

Oracle Transportation Management Cloud Service - Version 18 and later
Information in this document applies to any platform.


After a split of an order release, quantities of items and ship units are not getting updated

From an existing order release try to split order release as ,  "Split Order Release": Actions > Order Management > Split Order Release.
After the split, the system should recalculate the Total number of ship units and the total package count.

After a split of an order release, quantities of items and ship units should be updated accordingly.

The issue can be reproduced at will with the following steps:

1. Created an order release which has 250(Example) Ship Unit in total
2. Selected the above order release Click Actions > Order Management > Change Order > Split Order Release
   enter split Off Amount 125 and hit OK.
3. Split Order Release Screen should show two order releases ( one under Selected Orders and second one in Affected Orders)
  If you open both, the order from selected orders ship unit count remains 250 ( This should have been decreased to 125) and the affected order release is showing the correct ship unit count 125


To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.