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After A Split Of An Order Release, Quantities Of Items And Ship Units Are Not Updated (Doc ID 2469458.1)

Last updated on NOVEMBER 14, 2019

Applies to:

Oracle Transportation Management Cloud Service - Version 18 and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
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After a split of an order release, quantities of items and ship units are not getting updated

From an existing order release try to split order release as ,  "Split Order Release": Actions > Order Management > Split Order Release.
After the split, the system should recalculate the Total number of ship units and the total package count.


EXPECTED BEHAVIOR
-----------------------
After a split of an order release, quantities of items and ship units should be updated accordingly.

STEPS
--------
The issue can be reproduced at will with the following steps:

1. Created an order release which has 250(Example) Ship Unit in total
2. Selected the above order release Click Actions > Order Management > Change Order > Split Order Release
   enter split Off Amount 125 and hit OK.
3. Split Order Release Screen should show two order releases ( one under Selected Orders and second one in Affected Orders)
  If you open both, the order from selected orders ship unit count remains 250 ( This should have been decreased to 125) and the affected order release is showing the correct ship unit count 125



Cause

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In this Document
Symptoms
Cause
Solution
References


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