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FAQ: Insight (OBIEE) (Doc ID 2469461.1)

Last updated on FEBRUARY 04, 2020

Applies to:

Oracle Eloqua Marketing Cloud Service - Version 10 and later
Information in this document applies to any platform.

Purpose

To provide information about Insight (OBIEE), the uses and limitations of the Eloqua analytics system.

Questions and Answers

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In this Document
Purpose
Questions and Answers
 What is Insight?
 Best Practices
 Best Practice: What are some best practices for creating an analysis?
 Best Practice: What are some best practices for exporting reports?
 Questions
 Question: How do I find out what role I have in Insight?
 Question: What can a user with the reporter role do in Insight?
 Question: What can a user with the analyzer role do in Insight?
 Question: What are the display and export limits for cell and row size?
 Question: What formats can be used to export Eloqua reports and custom analyses?
 Question: How often does Insight update data?
 Question: How granular is the data stored in Insight?
 Question: What time zone is used for Insight data?
 Question: How does contact security impact reports and dashboards in Insight?
 Question: Can I use a report prompt for prepopulated time frames?
 Question: Can I add a drill-down link in a custom Analysis to link to another Analysis or Dashboard?
 Issues
 Issue: I am getting a 403 Error when I try to open Insight
 Issue: After waiting a long time, instead of report results, I get this "Error: View Display Error: Odbc driver returned an error (SQLExecDirectW)."
 Issue: Aggregated unique metrics are not the same in Insight compared to Classic Insight
 General
 Knowledge Base
 Eloqua Help Center
 Topliners / Oracle Marketing Cloud Academy
 Other
 Agents
 Analyses
 Contacts
 Dashboards
 Exports
 Fields
 Filters
 Formatting
 Metrics
 Permissions
 Sandboxes
 Troubleshooting
 Users
References

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