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Unable To Successfully Run Program Information Diagnostic Test In 13B (Doc ID 2469932.1)

Last updated on JANUARY 15, 2020

Applies to:

Oracle Fusion Benefits Cloud Service - Version 11.13.18.10.0 and later
Information in this document applies to any platform.

Goal

Oracle Fusion Benefits Cloud Service
Release 11.13.18.10.0

Issue: Unable to successfully run Program Information Diagnostic Test in 13B (Test Environment) please see attached diagnostic file

Navigation: Settings and Actions > Troubleshooting > Run Diagnostics Tests > Program Information Diagnostic Test

Error Message:
Error: In Section - Participant Eligibility at Comp Obj Level Details
Participant Eligibility at Comp Obj Level Details
Attention: This section lists the Participant Eligibility at Comp Obj Level for each Effective Date Range.

Critical: Error occured while carrying out post-execution steps of the PL/SQL Step: ProgramInformationDef
oracle.apps.fnd.appltest.diagfwk.common.DiagfwkException: Error occured while carrying out post-execution steps of the PL/SQL Step: ProgramInformationDef at oracle.apps.fnd.appltest.diagfwk.engine.impl.StepExecutorPLSQL.executeStep(StepExecutorPLSQL.java:198) at oracle.apps.fnd.appltest.diagfwk.engine.impl.StepExecutorBase.execute(StepExecutorBase.java:75) at oracle.apps.fnd.appltest.diagfwk.engine.impl.TestDefImpl.executeTest(TestDefImpl.java:982) at oracle.apps.fnd.appltest.diagfwk.engine.impl.TestDefImpl.execute(TestDefImpl.java:937) at oracle.apps.fnd.appltest.diagfwk.engine.impl.TestDefImpl.run(TestDefImpl.java:761) at oracle.apps.fnd.appltest.diagfwk.engine.impl.TestRunner.run(TestRunner.java:441) at oracle.apps.fnd.appltest.diagfwk.engine.impl.TestRunner.run(TestRunner.java:241) at oracle.apps.fnd.appltest.diagfwk.engine.impl.TestRunner.doRun(TestRunner.java:152) at oracle.apps.fnd.appltest.diagfwk.engine.DiagRunnable.run(DiagRunnable.java:68) at java.util.concurrent.Executors$RunnableAdapter.call(Executors.java:471) at java.util.concurrent.FutureTask.run(FutureTask.java:262) at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1152) at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:622) at java.lang.Thread.run(Thread.java:745)
 

Solution

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