My Oracle Support Banner

Fusion UK Payroll - Load HMRC XML File Going Into Error: XML-20108: (Fatal Error) Start of root element expected (Doc ID 2470140.1)

Last updated on SEPTEMBER 21, 2020

Applies to:

Oracle Fusion Global Payroll Cloud Service - Version 11.13.18.05.0 and later
Information in this document applies to any platform.

Symptoms

When attempting to Load HMRC XML File for P6, the following error occurs.

ERROR
-----------------------
Caused by: org.xml.sax.SAXParseException; systemId: file:/tmp/UCMFA00020255.xml; lineNumber: 2; columnNumber: 1; file:/tmp/UCMFA00020255.xml: XML-20108: (Fatal Error) Start of root element expected.


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Run HMRC Data Retrieval Process
2. Load HMRC XML File for P6 and see the status of the process

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.