Invoice Approvals Not Working While Converting Invoice Amt using custom conversion Rate Type (Doc ID 2470152.1)

Last updated on DECEMBER 02, 2022

Applies to:

Symptoms

On : 11.13.18.02.0 version, Manage Invoices-Audit Invoices

ACTUAL BEHAVIOR
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Invoice Approvals not working while converting invoice amt using custom conversion rate type

Invoice Approvals not working while converting invoice amounts to USD using a conversion rate type created by user.
With the below note we created the approval and working fine if we use "Corporate" as conversion rate type but if we use "AVG" (User Created) conversion rate type then approvals are getting rejected.

Need To Convert Invoice Amounts To USD In AP Invoice Approvals (Doc ID 2020649.1).
 

EXPECTED BEHAVIOR
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Invoice approval should work with user defined conversion rate type as well

STEPS
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The issue can be reproduced at will with the following steps:
1. Create an Invoice Approval Rule where currency conversion is based on AVG conversion rate type (User defined)
2. Create an Invoice matching the rule conditions and submit for approval
3. System is rejecting the invoices.

BUSINESS IMPACT
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The issue has the following business impact:
Due to this issue, users cannot use Invoice approvals functionality as required.

Changes

Cause

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