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An External Function Call Error Occurred For Formula ORA_HRX_US_TAX_FED_OVERRIDES, Line 683. (Doc ID 2470302.1)

Last updated on OCTOBER 06, 2020

Applies to:

Oracle Fusion Global Payroll Cloud Service - Version 11.13.18.05.0 and later
Information in this document applies to any platform.

Goal

Running payroll is halted with the following error stack:

Error was encountered when processing payroll relationship ......
An error occurred when processing element {ELEM_NAME. (ETNAME=US_FEDERAL_INCOME_TAX_PROCESSOR)
An error occurred when processing formula US_TAX_FED.
An error occurred during formula execution. (ORACLE_ERROR_TEXT=) (FORMULA_ERROR_TEXT=An external function call error occurred for formula ORA_HRX_US_TAX_FED_OVERRIDES, line 683.)
An external function call error occurred for formula ORA_HRX_US_TAX_FED_OVERRIDES, line 683.
An application error occurred. An assertion failure was detected at location pydirsgdflexseg:2.

The user cannot just delete the employee's Federal Card (Payroll Relationship Number ...),

when we try to update, the "waiting" cursor appears for a second and then nothing - attempting a correction invokes a "java.lang.NullPointerException" error.

A last resort is to terminate and rehire the employee - but that incurs extended negative side
effects. Please Advise.
 

Solution

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In this Document
Goal
Solution
References


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