My Oracle Support Banner

Processing Open Enrollment For Ex-Employees Gives Error (Doc ID 2470305.1)

Last updated on MARCH 12, 2024

Applies to:

Oracle Fusion Benefits Cloud Service - Version 11.13.18.05.0 and later
Information in this document applies to any platform.

Goal

Oracle Fusion Benefits

Processing Open Enrollment for Ex-Employees gives Error

Error Message: Active Assignment not Found for person 300000008XXXXXX Benefit Relation 2111XX

Steps
---------

1. Run 'Evaluate Scheduled Event Participation' process for 57 Ex-Employees in the company using a Person Selection Formula.
2. All Ex-Employees have errored with Error message "Active Assignment not Found for person 300000008XXXXXX Benefit Relation 211XX. ID's change for employees

Question:

How to include Ex-Employees in Open Enrollment?
Assignment Status of the Ex-Employees is "Inactive - Payroll Eligible"
 

Solution

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document
Goal
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.