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Discussion Email Link Does Not Redirect To the Discussion (Doc ID 2470308.1)

Last updated on JUNE 04, 2019

Applies to:

Oracle Prime Cloud Service - Version 18.8 and later
Information in this document applies to any platform.

Symptoms

When opening the generated URL from the email sent when a user is tagged in a Discussion, the user will receive the following errors when trying to access the page:

ERROR

STEPS

The issue can be reproduced at will with the following steps:

  1. Log into Prime Projects.
  2. Open a Project.
  3. Go to Schedule.
  4. Click on the Discussion bubble.
  5. Create a new discussion and tag a user.
  6. User will receive an email with a URL to 'View The Discussion'.
  7. URL will open in Prime and show the error.

Cause

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In this Document
Symptoms
Cause
Solution
References


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