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Customer Desires To Create Account In Max Two Clicks Directly From Springboard (Doc ID 2470411.1)

Last updated on NOVEMBER 25, 2019

Applies to:

Oracle Fusion Sales Cloud Service - Version 11.13.18.02.0 and later
Information in this document applies to any platform.

Symptoms

On : NA version, Accounts, Contacts, Households

Customer desires to create Accounts in just maximum two clicks, directly from springboard.

For this purpose the first try was using the URL from specific/desired type of Account creation for an object placed on springboard, but as URL are dynamic, obviously the server returned an error
ERROR
-----------------------
Error 403--Forbidden
From RFC 2068 Hypertext Transfer Protocol -- HTTP/1.1:
10.4.4 403 Forbidden

Afterwards the desire was to have Accounts directly created from the Account landing page, Actions button, meaning having an option to click Actions and directly select Customer type Account to create or click Actions and directly select Prospect Account type to create etc.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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