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Error: "Website Declined to Show This Webpage" When Trying to Login to P6 Professional in Cloud Environment After a Successful Database Connection. (Doc ID 2470432.1)

Last updated on OCTOBER 02, 2019

Applies to:

Primavera P6 Enterprise Project Portfolio Management Cloud Service - Version 18.8 and later
Information in this document applies to any platform.

Symptoms

When attempting to login to 32bit P6 Professional in cloud environment after a successful database connection, the following error occurs

ERROR

Website declined to show this webpage".


STEPS

The issue can be reproduced at will with the following steps:

1. Launch P6 Professional login page.
2. Provide username and password and click ok.
3. Observe error.

BUSINESS IMPACT

The issue has the following business impact:
Due to this issue, users cannot login to P6 Professional in cloud environment successfully after creating a successful database connection.

Cause

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In this Document
Symptoms
Cause
Solution


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