My Oracle Support Banner

Error: 'Event Code TUSGV-3988-7 TuserSettings.GetViewCurrentcy:CURRTYPE not found for view currency index:1' Occurs During XER Export (Doc ID 2470485.1)

Last updated on DECEMBER 05, 2018

Applies to:

Primavera P6 Enterprise Project Portfolio Management Cloud Service - Version 18.5 and later
Primavera P6 Enterprise Project Portfolio Management - Version 17.7 and later
Primavera P6 Professional Project Management - Version 17.7 and later
Information in this document applies to any platform.

Symptoms

When attempting to export an XER file, the following error occurs:

Event Code: TUSGV-3988-7
Description: TuserSettings.GetViewCurrentcy:CURRTYPE not found for view currency index:1

STEPS
-----------------------
The issue can be reproduced at will with the following steps:

  1. Login to P6 client with P6 Procloudconnect driver (Client-side cache turned on)
  2. Navigate to File > 'Export'
  3. Choose XER and attempt to export
  4. The error occurs

Changes

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Changes
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.