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ASBN invoice rejected TAX_APPL_ERROR (Doc ID 2470691.1)

Last updated on SEPTEMBER 11, 2020

Applies to:

Oracle Fusion Payables Cloud Service - Version 11.13.18.05.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.13.18.05.0 version, Manage Invoices-Audit Invoices

After creating an ASBN and receiving the associated purchase order, the invoice is not created

the following error occurs: invoices are rejected

ERROR
-----------------------
in AP_INVOICES_INTERFACE, REJECT_LOOKUP_CODE=TAX_APPL_ERROR


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
Create invoice in iSupplier portal:
1. Create a PO
2. Create an ASBN
3. Receive the order
4. Run the process “import payables invoice”
5. Search for the invoice
6. The invoice is not found in the Invoices workbench
7. Log into BI Publisher and check invoice status
8. Invoice has Status=Rejected with REJECT_LOOKUP_CODE - TAX_APPL_ERROR

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot in iSupplier portal.
This issue is: critical / 'showstopper' for this milestone

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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