My Oracle Support Banner

Dynamic Related Products Widget is not Returning any Recommended Products (Doc ID 2470731.1)

Last updated on OCTOBER 11, 2020

Applies to:

Oracle Commerce Cloud Service - Version N/A to N/A
Information in this document applies to any platform.

Symptoms

ISSUE STATEMENT

Dynamic Related Products widget is not returning recommended products.

STEPS TO REPLICATE

The issue can be reproduced at will with the following steps:

1. Login to Storefront

2. Query for the product which has dynamic related products configured already in Admin UI

3. Recommended products list is missing now.

Changes

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Changes
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.