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'Cloud Storage Username Should Consist of Letters and Numbers, and Be Between 2 to 50 Characters' (Doc ID 2470825.1)

Last updated on APRIL 18, 2019

Applies to:

Content and Experience Cloud Classic - Version 18.4.1 to 18.4.1
Content and Experience Cloud Service - Version 18.4.1 to 18.4.1
Content and Experience Cloud - Version 18.4.1 to 18.4.1
Information in this document applies to any platform.


Users are seeing the following error in My Services/PSM when attempting to update the storage user password in the Instance Credentials UI:

"ERROR: Cloud Storage user name should consist of letters and numbers, and be between 2 to 50 characters."



This applies to CEC Accounts with Universal Credits Subscription on 18.4.1 or later.


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