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Cannot Edit "Email Preferences" for a shopper. (Doc ID 2471086.1)

Last updated on JANUARY 26, 2020

Applies to:

Oracle Commerce Cloud Service - Version N/A to N/A
Information in this document applies to any platform.

Symptoms

Agent users cannot modify the 2 flags under the "Email Preferences" for a shopper.

ERROR
-----------------------
"Impossibile aggiornare le proprieta specifiche del sito.

Codice impostazione nazionali intestazione lingua asset non supportato: it_IT
Codice restituzione: 82003"

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Log into OCCS Agent
2. Try to to update the 2 flags under the "Email Preferences" for a shopper.
3. Notice an error


Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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