My Oracle Support Banner

NullPointerException Encountered When Uploading Rates (Doc ID 2471411.1)

Last updated on SEPTEMBER 05, 2023

Applies to:

Oracle Transportation Sourcing Cloud Service - Version 18 and later
Information in this document applies to any platform.

Symptoms

OTM 18 Ver
---------------------
When uploading rates using the Rate Maintenance Tool, the rates are uploaded and an entry is created in "Approval Summary". But "Number of Uploaded Rate Offerings" and "Number of Uploaded Rate Records" is displayed as Zero. The following exception is displayed (no stack trace).

Following Error is observed in the Logs.

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.