My Oracle Support Banner

Unable To See The Sandbox Option On The Menu Of CG Mobile App In IOS (Doc ID 2471640.1)

Last updated on DECEMBER 01, 2019

Applies to:

Oracle Fusion Sales for Consumer Goods Retail Execution - Version 11.13.18.10.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.13.18.10.0 version, Consumer Goods Mobile App

ACTUAL BEHAVIOR
---------------
Unable to see the Sandbox option on the menu of CG mobile app in IOS

EXPECTED BEHAVIOR
-----------------------
Sandbox option to select relevant sandbox should be available.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1.Login to CX Retail app
2. Click on Navigator
3. Look for "Sandbox" option in Navigator.

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot use any unpublished options and customizations.

Changes

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Changes
Cause
Solution


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.