Opportunity Form Problem: Multiple Active Quotes
(Doc ID 2471862.1)
Last updated on FEBRUARY 27, 2024
Applies to:
Oracle Fusion Sales Cloud Service - Version 11.13.18.05.0 and laterInformation in this document applies to any platform.
Symptoms
ACTUAL BEHAVIOR
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Upon creating or revising a quote, the quote gets activated but the previous version remains active and as a result, there is more than one quote active in one opportunity.
EXPECTED BEHAVIOR
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Upon creating or revising a quote, the previous version of the quote should be rendered inactive.
STEPS
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The issue can be reproduced at will with the following steps:
1. Navigate to Opportunities : select an opportunity
2. Go to "Edit Opportunity" page > Select "Quotes and Orders" subtab.
3. Create Quote.
Cause
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In this Document
| Symptoms |
| Cause |
| Solution |
| References |