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Fusion Application - Global Payroll: Error while adding/updating the salary basis - Salary element entry could not be created. (CMP-1005343) (Doc ID 2472237.1)

Last updated on APRIL 16, 2019

Applies to:

Oracle Fusion Global Payroll Cloud Service - Version 11.13.18.05.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.13.18.05.0 version, Global Payroll

When adding/updating the salary basis the following error occurs.

ERROR
-----------------------
Salary element entry could not be created. (CMP-1005343)
Reason for this error: ORA-20001: An error occurred. The procedure pay_salary_interface.create_new_entry failed at step 50. Details: Your help desk was notified. ORA-06512: at "FUSION.PAY_SALARY_INTERFACE", line 1202 ORA-06512: at line 1 .

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Manage Salary for one employee
2. Proposing a new salary from 09.06.2018
3. Error is returned

Cause

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In this Document
Symptoms
Cause
Solution
References


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