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Error: "ORA-12170: TNS: Connect timeout occurred" When Attempting to Use DACS (Doc ID 2472449.1)

Last updated on MARCH 04, 2025

Applies to:

Primavera Unifier Cloud Service - Version 18.8 and later
Information in this document applies to any platform.

Symptoms

When attempting to access the Oracle Cloud Database using DACS, the following error occurs:

Error: ORA-12170: TNS: Connect timeout occurred


Steps to Reproduce
1.  Cloud customer to start a tool as SQLDeveloper, SQLPlus, TOAD and attempt the connection to the cloud DB.
2.  Observe the error.

Cause

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In this Document
Symptoms
Cause
Solution
References


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