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No Benefit Relationship On A re-hire Employee (Doc ID 2472947.1)

Last updated on JANUARY 28, 2020

Applies to:

Oracle Fusion Benefits Cloud Service - Version 11.13.18.05.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.13.18.05.0 version, Manage Benefits


ACTUAL BEHAVIOR
---------------
RE-hires are being entered through UI. No Benefit Relationship is Created.

EXPECTED BEHAVIOR
-----------------------
Expect system to trigger re- hire LE and create benefits relationship
 

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Create rehire
2. Benefits Relationship is not created
3. Life Event is not triggering

Cause

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In this Document
Symptoms
Cause
Solution


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