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A Salesforce User with an Apostrophe in Their Username Cannot Create Quotes (Doc ID 2473374.1)

Last updated on NOVEMBER 30, 2018

Applies to:

Oracle BigMachines CPQ Cloud Service - Version 11.0 and later
Information in this document applies to any platform.

Symptoms

In Salesforce (SFDC), when using the Managed Package, a user cannot create or open quotes using the Lightning Experience. The user only sees a blank frame, with this error found in the developer tools console:

SyntaxError: missing ) after argument list[Learn More]

The issue is not present when using Classic mode, or when integrating via the Lightning Adapter.

This occurs for a new user with an apostrophe in their Salesforce username (i.e. example'user@test.com)

Cause

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In this Document
Symptoms
Cause
Solution
References


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