Unable to access OMCE chatbot in Autonomous Digital Assistant with error "anti-CSRF token exchange has failed"
(Doc ID 2473785.1)
Last updated on AUGUST 03, 2020
Applies to:Mobile Cloud Enterprise - Version 17.4.1 to 17.4.1
Information in this document applies to any platform.
Unable to access the chatbot in the Autonomous Digital Assistant (ADA) platform. When trying to access at the link below, the screen never completes loading:
- Clearing the browser cache and restarting the machine do not make a difference.
- No error was observed in browser console for ADA but for AM, the following error was observed -
The anti-CSRF token exchange has failed. Contact your administrator for help.
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