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Unable to access OMCE chatbot in Autonomous Digital Assistant with error "anti-CSRF token exchange has failed" (Doc ID 2473785.1)

Last updated on AUGUST 03, 2020

Applies to:

Mobile Cloud Enterprise - Version 17.4.1 to 17.4.1
Information in this document applies to any platform.

Symptoms

Unable to access the chatbot in the Autonomous Digital Assistant (ADA) platform. When trying to access at the link below, the screen never completes loading:

https://xxxxx. oraclecloud.com/botsui/

Diagnosis:

The anti-CSRF token exchange has failed. Contact your administrator for help.

 

Cause

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In this Document
Symptoms
Cause
Solution
References


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