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OCI "API::ERROR KBHS-00700: HTTP response error 'Not Found'" (Doc ID 2473918.1)

Last updated on OCTOBER 15, 2019

Applies to:

Oracle Database Backup Service - Version N/A and later
Oracle Database Cloud Service - Version N/A and later
Oracle Storage Cloud Service - Version N/A and later
Information in this document applies to any platform.

Symptoms

After configuring the backup to Cloud storage, customer trying to execute the backup using bkup api and has below error

DBaaS Backup API V1.5 @2016 Multi-Oracle home
-> Action : bkup_status
-> logfile: /var/opt/oracle/bkup_api/log/bkup_api.log
Warning: unable to get current configuration of: catalog
* Current backup settings:
* Last registered Bkup: 11-07 16:20 API::99655:: Starting dbaas backup process
* Bkup state: finished
**************************************************
* API History: API steps
API:: NEW PROCESS 99655
API:: Starting dbaas backup process
* DBaaS Error trace:
-> API::ERROR Cannot complete the Incremental backup to cloud storage.
-> API::ERROR Cloud Storage: Unknown HTTP Response Error
-> API::ERROR KBHS-00700: HTTP response error 'Not Found'
-> API::ERROR -Detail
-> API::ERROR KBHS-00700: HTTP response error 'Not Found'
-> API::ERROR OBKUP:: ..... FAIL
-> API::ERROR ORA-19511: non RMAN, but media manager or vendor specific failure, error text:
-> API::ERROR ORA-19554: error allocating device, device type: SBT_TAPE, device name:
-> API::ERROR ORA-27023: skgfqsbi: media manager protocol error
-> API::ERROR RMAN-00569: =============== ERROR MESSAGE STACK FOLLOWS ===============
-> API::ERROR RMAN-03002: failure of backup command at 11/07/2018 16:20:36
-> API::ERROR RMAN-03002: failure of backup command at 11/07/2018 16:20:43
-> Oracle Error Codes found:
ORA-27023: skgfqsbi: media manager protocol error
ORA-19554: error allocating device, device type: SBT_TAPE, device name:
ORA-19511: non RMAN, but media manager or vendor specific failure, error text:
*
* RETURN CODE:1

Changes

 Customer has configured the backup to storage container for the first time.

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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