OCI "API::ERROR KBHS-00700: HTTP response error 'Not Found'" (Doc ID 2473918.1)

Last updated on NOVEMBER 23, 2021

Applies to:

Symptoms

After configuring the backup to Cloud storage, customer trying to execute the backup using bkup api and has below error

DBaaS Backup API V1.5 @2016 Multi-Oracle home
-> Action : bkup_status
-> logfile: /var/opt/oracle/bkup_api/log/bkup_api.log
Warning: unable to get current configuration of: catalog
* Current backup settings:
* Last registered Bkup: 11-07 16:20 API::99655:: Starting dbaas backup process
* Bkup state: finished
**************************************************
* API History: API steps
API:: NEW PROCESS 99655
API:: Starting dbaas backup process
* DBaaS Error trace:
-> API::ERROR Cannot complete the Incremental backup to cloud storage.
-> API::ERROR Cloud Storage: Unknown HTTP Response Error
-> API::ERROR KBHS-00700: HTTP response error 'Not Found'
-> API::ERROR -Detail
-> API::ERROR KBHS-00700: HTTP response error 'Not Found'
-> API::ERROR OBKUP:: ..... FAIL
-> API::ERROR ORA-19511: non RMAN, but media manager or vendor specific failure, error text:
-> API::ERROR ORA-19554: error allocating device, device type: SBT_TAPE, device name:
-> API::ERROR ORA-27023: skgfqsbi: media manager protocol error
-> API::ERROR RMAN-00569: =============== ERROR MESSAGE STACK FOLLOWS ===============
-> API::ERROR RMAN-03002: failure of backup command at 11/07/2018 16:20:36
-> API::ERROR RMAN-03002: failure of backup command at 11/07/2018 16:20:43
-> Oracle Error Codes found:
ORA-27023: skgfqsbi: media manager protocol error
ORA-19554: error allocating device, device type: SBT_TAPE, device name:
ORA-19511: non RMAN, but media manager or vendor specific failure, error text:
*
* RETURN CODE:1

Changes

 Customer has configured the backup to storage container for the first time.

Cause

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