Unable To Associate Account With Custom Account DCL Using Webservice (Doc ID 2474108.1)

Last updated on DECEMBER 22, 2020

Applies to:

Symptoms

On : 11.13.18.05.0 version, Accounts, Contacts

Not able to create a custom object record under account

We are not able to create a custom object record(Agreement) under an Account that is not address validated. This is only happening when we try to create the child record using API. Using UI it works fine.

 

ERROR
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JBO-27024: Failed to validate a row with key oracle.jbo.Key[300000098318238 ] in Agreement_cJBO-${adfBundle['oracle.adf.businesseditor.model.util.BaseRuntimeResourceBundle']['INVALID_LOOKUP_VALUE']}: Invalid value for dynamic choice listJBO-27027: Missing mandatory attributes for a row with key oracle.jbo.Key[300000098318238 ] of type Agreement_cJBO-27014: Attribute Account_Id_c in Agreement_c is required.JBO-27014: Attribute Account_c in Agreement_c is required.JBO-27027: Missing mandatory attributes for a row with key oracle.jbo.Key[300000098318238 ] of type Agreement_cJBO-27014: Attribute Account_Id_c in Agreement_c is required.JBO-27014: Attribute Account_c in Agreement_c is required.OSB-380001
  JBO-27024: Failed to validate a row with key oracle.jbo.Key[300000098318238 ] in Agreement_c
  JBO-27027: Missing mandatory attributes for a row with key oracle.jbo.Key[300000098318238 ] of type Agreement_c
  JBO-27014: Attribute Account_Id_c in Agreement_c is required.
  JBO-27014: Attribute Account_c in Agreement_c is required.




STEPS
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The issue can be reproduced at will with the following steps:
1. Create a record for custom object Agreement under account using web services
2. Received an error

BUSINESS IMPACT
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The issue has the following business impact:
Due to this issue, users cannot create agreements for some accounts via webservice.

Cause

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