My Oracle Support Banner

Fusion Global Human Resources : Blank Screen Displayed After Clicking On Employee Name From Directory Search Or Org Chart (Doc ID 2474111.1)

Last updated on OCTOBER 11, 2021

Applies to:

Oracle Fusion Global Human Resources Cloud Service - Version 11.13.18.10.0 and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
---------------
Users are receiving a blank screen after clicking on the employee name from Directory or Org Chart.

This issue is observed after 18C patch apply.

EXPECTED BEHAVIOR
-----------------------
Spotlight data should be populated.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Directory > Search.
2. Click on employee
3. Notice the issue.


Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.