Reservations are still shown for an item even though sales order is closed
(Doc ID 2474170.1)
Last updated on JULY 26, 2022
Applies to:
Oracle Fusion Inventory Management Cloud Service - Version 11.13.18.05.0 and laterInformation in this document applies to any platform.
Symptoms
On : 11.13.18.05.0 version, Inventory
ACTUAL BEHAVIOR
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Reservations are still shown for an item even though sales order is closed.
EXPECTED BEHAVIOR
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Reservations should be released once the order is shipped.
STEPS
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The issue can be reproduced at will with the following steps:
1. Create a sales order
2. Reservations quantity for an item on sales order.
3.. Release picking
4. Create shipments.
5. Deliver the good to customer and close the sales order.
6. Still reservations against this sales order are shown for an item.
Cause
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In this Document
| Symptoms |
| Cause |
| Solution |
| References |