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Fusion Global Payroll : Information Value Appears 0.00 In The Statement Of Earnings but it should have the value of the information element (Doc ID 2474434.1)

Last updated on SEPTEMBER 22, 2020

Applies to:

Oracle Fusion Global Payroll Cloud Service - Version 11.13.18.05.0 and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
---------------
In the SOE after running Quickpay, the information value appears as 0, but if clicking on it to show the defalcated values, the value will appear.

EXPECTED BEHAVIOR
-----------------------
The value should appear correctly for the information element.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Process Quickpay for an employee
2. See the results on the Statement of earnings


Cause

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In this Document
Symptoms
Cause
Solution
References


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