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Disappearing Assets (Doc ID 2474527.1)

Last updated on OCTOBER 15, 2020

Applies to:

Content and Experience Cloud Service - Version 18.4.1 and later
Content and Experience Cloud Classic - Version 18.4.1 and later
Content and Experience Cloud - Version 18.4.1 and later
Information in this document applies to any platform.

Symptoms

When an action is taken on an asset i.e. publishing, editing, deleting, the asset disappears from the Assets view or is out of sync. It can still be seen in the Site Builder and in the published site, but it no longer appears in the Assets view.

Cause

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In this Document
Symptoms
Cause
Solution
References


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