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Preview Cannot Be Displayed Error When Previewing Candidate PDF Resume (Doc ID 2474563.1)

Last updated on JUNE 08, 2023

Applies to:

Oracle TBE Recruiting Cloud Service - Version 18C and later
Information in this document applies to any platform.

Symptoms

When attempting to preview a Candidate PDF resume, the following error occurs: "The preview cannot be displayed at this time. Please try again later"

The issue can be reproduced at will with the following steps:

1. Select the Candidates tab.
2. Locate a Candidate with a PDF resume attached to their record.
3. Click the resume preview (i.e. Magnifying Glass) icon.

Cause

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In this Document
Symptoms
Cause
Solution
References


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